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On-Call ROC Operator – Remote Operations Center (ROC)

The Company

Scout Clean Energy is a leading US renewable energy developer, owner, and operator headquartered in Boulder, Colorado. Scout is developing a MW portfolio of over 5,000 MW of wind, solar and energy storage projects across 11 US states. Scout is an owner-operator portfolio company of Quinbrook Infrastructure Partners with expertise in all aspects of renewable power project development, permitting, power marketing, finance, construction, and asset management.

Made up of wind energy industry veterans who are making a difference in our world, our team’s work ethic is second to none. We identify problems, create solutions, and deliver them professionally to our customers, stakeholders, partners, and one another. We do the right thing when no one is looking because we are committed to our collective success and because we believe that our uncompromising integrity is key to the collaborative relationships that drive our business.

 

Position Description

Do you want to help create a cleaner power supply? Are you looking to launch your career in the growing renewable energy industry? Do you have high attention to detail and the ability to prioritize effectively during busy periods? Will you work an on-call shift position that offers a reasonable paycheck in return for reliable availability when needed?

If you answered yes to all of these questions, then read on to learn more about the On-Call Remote Operations Center (ROC) Operator at Scout Clean Energy.

 

What does a Remote Operations Center Operator do?

ROC Operator positions are some of the “invisible” jobs that are critical to maintaining a safe and reliable electric supply. A team of operators in our Boulder, Colorado, office will provide real-time support to Scout’s growing portfolio of operating wind projects across the country. Operators use the graphical user interfaces on their large display monitors to identify potential barriers to efficient operation of the wind turbines and substation.

No two shifts will look the same, but here are a few examples of what you may encounter during a shift as a ROC Operator at Scout:

  • Building and maintaining relationships with primary stakeholders and market participants (including power purchasers, scheduling entities, system operators and facility technicians) to optimize performance.
  • Informing grid operators about planned and unplanned outages at the plant.
  • Coordinating with wind facility managers as they perform on-site maintenance.
  • Monitoring our data acquisition equipment.
  • Providing detailed notes about the events of the day in a formal (digital) logbook.
  • Providing informal updates to Scout executives as the need arises.
  • Compiling or reviewing standard reports that are viewed by senior leaders at Scout or our business partners.

 

In addition, the ROC Manager will provide Operators with a set of side work to complete during slower times on shift. These tasks will be tailored to the strengths of each Operator. Some examples may include

  • Extracting, and potentially analyzing, data about the facility’s production as compared to the schedule filed with the grid operator.
  • Assisting to build or refine operational tools.
  • Assist with adding newly constructed sites to our data acquisition infrastructure.
  • Participate in review and revision of operational procedures.

 

Side work for On-Call Operators will be limited in scope and will only occur when providing coverage on the Operations Desk.

 

What is the vision for success in the ROC?

Scout’s ROC will provide world-class operations monitoring with a safety and regulatory compliance focus, while optimizing asset value and operational efficiency. You will work in a place that encourages you to

  • Demonstrate brilliance in the basics
  • Own the support mindset
  • Serve as a constant guardian angel
  • Deliver continuous improvement and integration
  • Trust and verify the work of your colleagues

 

Why is the ROC a great place to launch a career in renewable energy?

ROC Operators build their understanding of renewable energy generation from the ground up. Plant operations are the heart and soul of a renewable energy firm’s business and will serve you well throughout your career. Understanding what is physically happening at the facility prepares ROC Operators for roles in asset management, commodity trading, development, facility operations, site engineering, transmission, manufacturing, and project finance, among others.

Additionally, strong performance as an On-Call ROC Operator will position you for the Full-Time ROC Operator positions as they become available.

 

What does an On-Call ROC Operator’s schedule look like?

The On-Call ROC Operator will be partnered with a pair of full time Operators (Operator Team).  While your Operator team is working, you will be on-call.  In the event an Operator Team member calls out sick, or requests PTO, it will be the responsibility of the On-Call Operator to cover that shift. Shifts will be scheduled one year in advance. The schedule will involve 7 on-call days every two weeks – 5 days one week and 2 days the following week. Every other weekend would be an “off” weekend. For example, your on-call period schedule might look something like this:

  • Week 1: On call Monday at 6 a.m. until Wednesday at 6 a.m.; On call Friday at 6 a.m. until Monday at 6 a.m.
  • Week 2: On call Wednesday at 6 a.m. until Friday at 6 a.m.

 

This schedule will repeat every two weeks.

 

During these on-call periods, you will be asked to work a 12.5-hour shift to cover for a Full-Time ROC Operator’s time off from work – a “worked shift.” The amount of time you have to prepare for these shifts will vary:

  • Sometimes, you will have a week or more advance notice of these worked shifts, such as when a Full-Time Operator takes a planned vacation.
  • In other cases, you will get called just before or during the shift to cover for a Full-Time Operator, such as when they become ill or have a personal emergency.
  • At the ROC Manager’s discretion, you could be called to work a short shift (4-6 hours) alongside the Full-Time Operator to keep your skills current.

 

What is required of an On-Call ROC Operator?

Upon the start of your employment with Scout, you must participate in the required training. You will be paid for the time spent in training at our Boulder office.

 

During each of the 24-hour on-call periods, the ROC Operator must meet the following requirements:

  • Be able to arrive at our office in Boulder within 3 hours of receiving a call.
  • Be prepared to work – meaning that you are free from the influence of any drugs, alcohol, or other substances that would impair your ability to work.
  • Reliably come to work every time you are called upon to work.

 

During the worked shifts, you must do the job of the ROC Operator. Highlights of this role are outlined above, and you will receive additional information through your training and on-the-job experience.

 

Why is on-call work appealing to so many people?

On-call work is appealing for someone with flexibility in their schedule and the ability and desire to make it work. In the times of COVID-related online classes, this could be a perfect role for a junior/senior in college or a graduate student. This type of role is great because

  • You are paid to be available and ready to work while you continue your regular activities.
  • You gain valuable real-world work experience in the renewable energy industry that gives you an advantage when searching for full-time employment.
  • Strong performance in this role could position you for a full-time role at Scout.
  • You will be part of a growing team that is making a tangible difference in the future of our clean energy future.

 

What kind of experience do I need to be successful as a ROC Operator?

This is truly an entry-level position.

The successful candidate’s background will look something like this:

  • A demonstrated desire to continuously learn and improve.
  • Strong verbal and written communication skills.
  • High attention to detail and the ability to work proactively and productively without direct supervision.
  • Basic proficiency with Microsoft Office, especially Excel.
  • Ability to work as part of a shift rotation and team.
  • Experience with SCADA or real-time operations in a manufacturing environment is desired but not required.
  • Authorized to work in the United States without sponsorship.

 

What type of training can I expect to receive at Scout?

All of the specialized knowledge you need will be learned on the job – through a combination of paid formal training, self-study while on shift, and learning by doing. At the heart of the Operator training is the why. Not just why the ROC exists, but why the Operator performs each task required during shift. The ROC Manager’s philosophy is that by starting with “why”, and then focusing on picking the right “how” to accomplish a task, Operators are empowered with the knowledge, skills, and abilities to respond to dynamic events on shift. Once the Operator assess each situation and understands why and how, they can decide “what” to do. The steps to execute that “what” will be clearly described in standard procedures.  This facilitates consistency in operations from one shift to the next and results in a highly professional way to calmly and quickly act in a dynamic environment.

 

Timeline, Location, and Pay

The target start time for this role is February 15, 2021, pending successful reference and criminal background checks.

It will be expected that the ROC Operator will work from our ROC in Boulder, CO, during worked shifts. This is not a remote-work assignment.

This position is paid hourly based on hours on-call and actual hours worked. The straight-pay rate is $28/hour; you will be paid a small percentage of the straight pay rate during your on-call periods and the full appropriate pay rate during your worked shifts (straight-pay, overtime, or holiday pay rates as applicable). Opportunities for advancement within the ROC team exist and are achievable within 1-2 years of starting as full-time positions become open.  Additionally, On-Call Operators would be eligible to apply for any other open positions at Scout.

 

Characteristics of Successful Scout Team Members

  • Integrity. Ethical professional who does the right thing even when it is difficult.
  • Initiative. Resourceful self-motivator with exceptional leadership and organizational skills.
  • Intelligence. Perpetual learner with the ability to solve problems and make informed decisions quickly.
  • Work Ethic. Productive team member who desires to work in a fast-paced, entrepreneurial environment to meet deadlines and get things done.
  • Team Focus. Purpose-driven colleague with strong interpersonal skills and a commitment to working across organizational boundaries to deliver on shared team goals.

 

Invitation to Diverse Candidates

Scout seeks to develop a diverse and inclusive team of professionals. We encourage applications from all demographics and especially those that are traditionally underrepresented in the energy industry.

 

Invitation to Veterans

Scout welcomes veterans of the United States Armed Forces to apply for this position. Scout includes veterans of all branches and a diverse set of occupational specialties. We value the independent thinking, problem solving, leadership, and teamwork that our veterans have developed through their service. We welcome applications from any service and any military occupational specialty.

Job Type: Part-time, on-call + shift schedule Required Education: Equivalent experience or working towards a Bachelors degree in related field (e.g., business, finance, engineering)
Job Location: Boulder, Colorado Required Experience: Prior work experience in any field required, experience in operations environment desired.

To Apply:

Please send a resume and cover letter to jobs@scoutcleanenergy.com.

For more information:  www.scoutcleanenergy.com

LOCATION Boulder, CO TYPE Part-time REQUIREMENTS Equivalent experience or working towards a Bachelors degree in related field (e.g., business, finance, engineering)

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Scout Clean Energy

+1 303-284-7566

info@scoutcleanenergy.com

5775 Flatiron Parkway, Suite 120
Boulder, CO 80301